Contact information

At HomeVestaHub, we believe that a great shopping experience doesn’t end with placing an order—it begins with trust, transparency, and strong customer support. Whether you have a question about our products, need assistance with your order, or simply want to share feedback, our team is always ready to help.

We are committed to providing fast, friendly, and reliable customer service to ensure your experience with us is smooth and satisfying.

📞 Get in Touch with Us

We offer multiple ways for you to connect with us. Feel free to choose the option that works best for you.

Customer Support Details

Our customer support team is available to assist you with inquiries related to orders, products, returns, and general questions.

🏠 Business Address

HomeVestaHub
1482, Sherwood Estate
Netaji Subhash Road, Danga
South 24 Parganas
West Bengal – 700103
India

This is our registered business address for all official correspondence.

🕒 Working Hours

Our team is available during the following hours:

  • Monday to Saturday: 10:00 AM – 7:00 PM

  • Sunday & Public Holidays: Closed

We strive to respond to all queries within 24–48 business hours.

💬 How We Can Help You

At HomeVestaHub, we aim to provide complete assistance for all your needs. You can contact us for:

1. Order Assistance

  • Tracking your order

  • Checking delivery status

  • Updating delivery address

  • Canceling or modifying orders

2. Product Inquiries

  • Details about home décor items

  • Gardening tools and accessories

  • Product availability

  • Bulk order inquiries

3. Returns & Refunds

  • Return process guidance

  • Refund status updates

  • Damaged or defective product issues

4. Payment Support

  • Payment failures

  • Refund issues

  • COD-related queries

5. General Feedback

We always welcome your suggestions to improve our products and services.

📦 Customer Support Process

We follow a structured approach to ensure quick and effective resolution:

  1. Submit your query via email or phone

  2. Our team will review your request

  3. You will receive a response within 24–48 hours

  4. If required, follow-up communication will be done

We prioritize urgent issues such as delivery delays or damaged items.

📧 Email Support Guidelines

When contacting us via email, please include the following details for faster assistance:

  • Your full name

  • Order ID (if applicable)

  • Registered phone number

  • Clear description of the issue

  • Supporting images (if required)

This helps us resolve your query quickly and efficiently.

📞 Phone Support

You can directly call us for immediate assistance. Our support team will guide you step-by-step regarding your issue.

Important Note:
During peak hours, call wait times may be slightly longer. In such cases, we recommend sending an email for faster tracking and response.

🌿 About Our Business

HomeVestaHub is a dedicated Home & Gardening store, offering a wide range of products designed to enhance your living space. From stylish home décor to practical gardening tools, we aim to bring comfort, beauty, and functionality into your home.

We are committed to:

  • High-quality products

  • Affordable pricing

  • Reliable delivery services

  • Excellent customer support

Your satisfaction is our top priority.

🔐 Business & GST Information

  • Business Name: HomeVestaHub

  • Category: Home & Gardening

  • GST Number: 19AQGPM2975EIZL

We operate as a legally registered business and comply with all applicable Indian regulations.

📢 Important Notes

  • Please ensure your contact details are correct while placing an order

  • Always mention your Order ID when contacting support

  • Keep your invoice or confirmation email safe for reference

  • Avoid sharing sensitive payment information over calls or emails

🚚 Delivery & Support Coordination

If your query is related to delivery:

  • Please allow standard shipping time before raising a concern

  • Delays may occur due to external factors such as weather or logistics issues

  • Our team will coordinate with courier partners to provide updates

🤝 Our Commitment to You

We value every customer and strive to build long-term relationships based on trust and service excellence. Our goal is to make your shopping experience:

  • Easy

  • Secure

  • Transparent

  • Enjoyable

Your feedback helps us grow and serve you better.

📩 Still Need Help?

If you didn’t find the information you were looking for, don’t hesitate to reach out.

📧 Email us anytime: homevestahub@gmail.com
📞 Call us: 7003996055

We are always happy to assist you.

✨ Thank You for Choosing HomeVestaHub

We truly appreciate your trust in us. Whether you're decorating your home or enhancing your garden, we are here to support you every step of the way.

HomeVestaHub – Making Your Home Beautiful & Your Garden Greener 🌿